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Contact
If you have any questions or concerns about our products or any purchase you made from us, please send an email to [email protected] and we will try our best to respond within 24 - 48 hours.
For matters requiring immediate attention, you may call us on this telephone number +31497556538 during our working hours every Monday, Tuesday, Thursday, Friday, and Saturday from 10am to 4pm.
Note! When you email or call for any questions regarding:
- Our scale models - please indicate the article number stated in our website.
- Other products we offer - please provide the complete title stated in our website.
- Any purchase you made from us - please provide the order number found in your invoice.
Please note the following when you order from us!
- All products with "1 - 3 working days" are available in our shop for immediate delivery. We offer same-day shipping for ordes placed before 12:00. Except during weekends.
- All products with "10 - 14 working days" are first ordered from our supplier and will be shipped to your given address once they arrive in our shop.